From time to time we ask patients to participate in a survey. This allows us to improve our practice & facilities. If you are unhappy with any aspect of care you receive we would appreciate knowing about it.
Please feel free to discuss this with either your Doctor or the Reception staff. You may also like to put a comment in the suggestion box in the waiting room.
If you are unhappy about any aspects of our service, please ask to see the Practice Manager who will be more than happy to listen to you. Patients wishing to make their complaint to an outside source can contact the Health Services Commissioner on 86015200 or at 30/570 Bourke Street Melbourne 3000.
